FREQUENTLY
ASKED
QUESTIONS

FAQ

1.The battery is low, Then charge the robot.
2.Impeller stuck. Turn off the power supply of the robot and visually check whether the impeller rotates. If necessary, contact your dealer for further instructions. Warning! Before servicing the equipment, make sure that the robot is turned off.
3.Impeller damaged. Please contact your dealer for replacement.
4.The glove box is full. Clean the glove box and filter cover.

1.The robot was stopped by an obstacle. Check the cleaner for obstructions. Remove obstacles.
2.The robot is blocked by the suction of the main pool floor drain. Turn off the filtration system (see instructions in the manual).
3.The ground is not totally flat. It takes more minutes before moving again or Make the bottom of the pool flat or trim the bottom brush strip. Contact your dealer for replacement parts.

1.The glove box is full. Clean the glove box and filter cover.
2.The operation time was shorter than expected. Clean the filter chamber and recharge the robot for 4-5 hours.
3.The water circulation generated by the filtration system interrupts the direction of movement. Turn off the filtration system (see instructions in the manual).
4.The wheel is stuck. Check and remove debris from the wheels.

The glove box is full. Clean the glove box and filter cover.

The bottom of the swivel is stuck. The glove box is full, check and remove any debris that may be stuck under the rotating head. It can be rotated by hand and rinsed with water until smooth.

The glove box is full. Clean the glove box and filter cover.

The valve of the suction nozzle (bottom of the cleaner) is broken. The baffle at the suction cup is like a door to prevent debris from escaping from the debris chamber. Contact your dealer for replacement parts and instructions.

The filter cover is damaged. Replace the filter cover with a new one. Please contact your dealer for replacement parts.

The water of the robot is not dry, and the contact is short circuited, so the robot can still work without water. Leave it outside the water for a few seconds and wait for the water to dry.

There is garbage at the contact point, such as wet hair, which causes short circuit of the contact. Remove hair and other rubbish with tools Circuit board damaged. Please contact the dealer for replacement.

Battery damage. Please contact the dealer to replace the battery. Warning! Don't turn on the robot and serious or fatal injury, so the warranty will not be valid.

Battery damage. Please contact the dealer to replace the battery. Warning! Don't turn on the robot and serious or fatal injury, so the warranty will not be valid.

Charger is damaged. Contact the dealer for replacement. Warning! Using the wrong external adapter will result in damage to the robot / battery and void the warranty.

Charger is damaged. Contact the dealer for replacement. Warning! Using the wrong external adapter will result in damage to the robot / battery and void the warranty.

There is rubbish around the sener or senser oxidataion. Cleaning the senser by a paper, or a cloth, or a brush, as pics; or see video online.